
This is not an outreach post content to appeal to those who regularly follow me on my theories somewhere between marketing and tourism, is a post with a strong accent to impotence against abuse Some airlines make with users.
'm travel agent and consumer at the same time, making the story clear to the reader that the reservation systems of air ences I are unknown, or the law.
happened this week on March 19, making a reservation in the pages of Vueling to fly the day April 1 to return the 3rd of Barcelona to Bilbao. Home
registration and tells me I can run a block booking is obvious since I have clear days, fares, schedules, etc.
Avanzo and put my bank details on the page, I press on, and when I print my boarding passes as missing more than seven days, back off, and leave pending the outcome, very attentive to all the dangers you are in the process, since everything is extra, reminded me BOUT Thernardier in Victor Hugo's Les Miserables.
Two days later, enter the code supplied and tells me there is no reserve for this code, which does not exist, back again, personal, bank, choosing same flights, same dates, same Scoundrels (I) new locator.
system, I reserve a day before the day chosen (or you realize) and return one day later than elected (not you realize) until you can print your boarding pass and there you realize that you leave a day earlier and return a day later, but that you have already taken all your bank, complain, and you even called short-sighted, stupid, idiot and unhelpful.
You ask for help and answers to the problem, very nice response, such as changes on a reservation, the cost is 35 € each way, plus the fare differential between the scheduled day and the current + 20 €, so it goes, and thanks for letting me change. (Do not fuck).
next day, my accountant asked me ironically, your fitness wise but tell me how you intend to go twice the same day at Bilbao at the same time? Evident perplexity increased adrenaline guessing as all of you at this moment, "I have gained the same thing twice" externalized expression "bastard" .... Internalized after a string of expletives over to the cloud. Start
ordeal claims the phone that comes in website customer service phone tells me there (start well), we tested with E-mail, for entering the answer and I'm not Mr. Joan Gou am [ SR_Number: 1-154397660] my property and I have two codes are subject to the same Q29FBG and O2YSCA.
The answer is very simple, tell me more or less from the parameters of performance of the company (the client be given), if you it is foolish not our problem, you book two tickets and we are the charge, the change of dates, same response, the website works perfectly and if you are not careful we're going to do.
Obviously you look at her silly face is everywhere you look, if we are to the economic field, the party that should cost now amounts to € 132.50 332.70 considering that I have not flown and perhaps before boarding charge me extra for wearing buttons on the collar.
I can and I take my mistakes, but the company has given a clear example of a client to them is a mindundi, who are not interested at all, the proof is that until you stop being you for a reference number, (I understand that you give it to track the person-customer), but that address me as Mr 1-154397660 pissed off the most patient of mortals.
in advertising then we talk about customer service, customer service, loyalty, excellence ... these are loaded all that and more in seconds, as I'm concerned.
For those sailors who have to travel to the Cloud, darling with the keys and the fingers, review it, watch the clicks out of tune, and my recommendation is that if you can choose another company, even better, without lose sight of the above advice.
Low cost does not necessarily to mean "carte blanche to steal the personal"
I can go to court of course, but they know that rarely amounts for these users we get into legal mess, but this time I do not care what it costs the party, will guaranteed party. Whether
social networks support this public revulsion to fraudulent manipulation is high time that the RSC in the tag display virally infected in society physical or digital.
In my house the performance of this company only has a qualifying STEAL
Best wishes from the Costa Brava