Monday, May 16, 2011

How Did John C Holmes

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few days ago I read in the May / June 2011 issue of the journal Economic Life, a professional interview with the square of Malaga (Spain), who claimed he did not want release was the greatest, but they provide the best customer service. Yesterday, I said a prestigious legal career, his views on the big and small in the legal profession, and customer treatment.

With all respect to the respondent, which I have the chance to meet since 2007, I could not set up where a small firm and begins the largest and how it influences how big or small the best or worst customer service, phrase, as they say in my village, "is a box." On the other hand, perhaps because I had the opportunity to treat leaders of firms that may be considered "large", for example to contact Javier of Cremades & Calvo Sotelo , I think there magnas professional organizations, which provide excellent customer service.

And I'm thinking if a firm can be huge without the need to provide the best customer service. I think not, either in law or in economic consulting, tax, financial, ... No. Today, if you are magnanimous, you have to give the best customer service, if not, does the name or franchise you've promoted for decades.

That does not mean that a small firm with a single professional in charge, provincial or local level, given also the best customer service to their small organization of twenty or fewer people. Let me tell you again "is a box." Otherwise you would not remain on the market for a minute. Can a small firm growth? Yes, all have been grown, first, small. But it depends on the ability of management and delegation of its owner. I can be the best professional realm, but the worst manager, promoter, entrepreneur, manager, ...

Therefore, some professionals are aware of their Achilles heel and they know themselves, their personalities and egos structural accents, acting as a barrier or constraint to sustained growth that exceed, since they are not able to surround knowledge and, above all, to delegate those tasks essential to the business partners, while promoting an organizational structure appropriate to the expected expansion of its activity.

regard to "supply the best customer service", of course, is the desire of every decent employer under whose flag a crusade in favor of an ethic of action professional and business and not engage in lobbying of three to the fourth, scheming, plotting and scheming in the wings or organizing professional soirees with reprehensible personal relational profit objectives, feed your vanity, to satisfy his ego and professionally braced (drawing Image-gratis.net).

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